This privacy policy (“Privacy Policy”) explains how we collect, use, share, disclose and protect Personal information about the Users of  Alatpres solutions, including   Partners (as defined in the Terms of Use, the End-Users (as defined in the Terms of Use),  the visitors of Alatpres Website (jointly and severally referred to as “youā€ or “Usersā€ in this Privacy Policy).

By Using Alatpres Services Or By Otherwise Giving Us Your Information, You Will Be Deemed To Have Read, Understood And Agreed to the Policies Outlined In This Privacy Policy And Agree To Be Bound By The Privacy Policy. You Hereby Consent To Our Collection, Use And Sharing, Disclosure Of Your Information As Described In This Privacy Policy. We Reserve The Right To Change, Modify, Add Or Delete Portions Of The Terms Of This Privacy Policy, At Our Sole Discretion, At Any Time. If You Do Not Agree With This Privacy Policy At Any Time, Do Not Use Any Of The Services Or Give Us Any Of Your Information. If You Use The Services On Behalf Of Someone Else (Such As Your Child) Or An Entity (Such As Your Employer), You Represent That You Are Authorized By Such Individual Or Entity To (I) Accept This Privacy Policy On Such Individualā€™s Or Entityā€™s Behalf, And (Ii) Consent On Behalf Of Such Individual Or Entity To Our Collection, Use And Disclosure Of Such Individualā€™s Or Entityā€™s Information As Described In This Privacy Policy.


This Privacy Policy is published in compliance with, inter alia: Kenya Communication (Amendment ) Act 2008 and the Consumer Protection Act No. 46 of 2012 The purpose, means and modes of collection, usage, processing, retention and destruction of such information; and How and to whom Alatpres Technologies  Ltd. (ATL) will disclose such information. This policy provides the basis on which any personal data collected from our users or that you willingly provide us with, is processed and used by Alatpres Technologies Limited and applies to all our users. It details how Alatpres Technologies Limited collects, processes, uses and manages the information gathered on users of Alatpres Solutions and any other services accessible through our platforms.


Generally, using Alatpres solutions and   Services requires us you to provide some information necessary for us to serve you and meet your needs. When you access  our services , or interact   with any  alatpres solutions, interact with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by ATL. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

contact data (such as your email address and phone number); demographic data (such as your gender, your date of birth and your pin code); your physical location ,data regarding your usage of the services and history of use made by or with you through the use of  Alatpres solutions and Services; other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters. ATL will be free to use, collect and disclose information that is freely available in the public domain without your consent.


This applies to all Users

  1. All the information provided to ATL by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that ATL may use certain information of yours, which has been designated as Personal Information or ā€˜Sensitive Personal Data or Informationā€™
  2. for the purpose of providing you the Services,
  3.  for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes
  4. for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties, affiliates and other users
  5. for communication purpose so as to provide You with relevant and new information regarding use of our solutions
  6. for obtaining feedback in relation to our solutions, other users, partners  and any other relevant feedback
  7.  Debugging customer support related issues.
  • You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on the user profile or by contacting us through If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or ATL has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, ATL may, at its sole discretion, discontinue the provision of the Services to you.
  • ATL has implemented best international market practices and security policies, rules and technical measures to protect the personal data that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the Userā€™s electronic devices through which the User avails the Services, ATL shall not be held liable for any loss whatsoever incurred by the User.
  • ATL takes your right to privacy very seriously and other than as specifically stated in this Privacy Policy, will only disclose your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when ATL, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.

The below section applies to Response Service Providers,Intergrated Service Providers, affiliates and Partners of ATS collectively refered to ā€˜service providersā€™

  1. All the statements in this Privacy Policy apply to all ā€˜service providersā€™, and all ā€˜service providersā€™ are therefore required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to ATL, failing which they are required to leave the Services, including the Website immediately.
  •  ā€˜service providersā€™ personally identifiable information, which they choose to provide to ATL, is used to help users to identify them and their services. This information is exclusively owned by ATL You will be the owner of your information and you consent to ATL collecting, using, processing and/or disclosing this information for the purposes hereinafter stated .
  • You as a ā€˜ā€™service providerā€™ā€™  hereby represent and warrant that you will use  information provided to you  by Alatpres Users  accessing your Services in accordance with applicable law. Any breach of user privacy  or contravention of applicable law as a result of your use of these information  is your sole responsibility, and ATS accepts no liability for the same.

The below section applies to END-USERS of Alatpres solutions

All the statements in this Privacy Policy apply to all End-Users, and all End-Users are therefore required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to ATL, failure to which they are required to leave Alatpres solutions immediately.

  1. You understand and agree that any interactions and associated issues with other Users including but not limited to information about your ,safety, location,situation and other personal data and experiences is strictly between you and the other Users. You shall not hold ATS responsible for any such interactions and associated issues. If you decide to engage with a service or response provider to provide any services to you, you do so at your own risk. ATS shall not be responsible for any breach of your privacy by any service/response provider. We cannot assure nor guarantee the ability or intent of other users, service/response providers to fulfill their privacy obligations towards the information you provide. We advise you to perform your own diligence prior to sharing any critical information
  • All ATL employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every End-Usersā€™ Personal Information or Sensitive Personal Data and Information.


User information can be shared with our business  partners and affiliates  for specific types of content and only to the extent necessary to run our business and provide our services to our users, to our service providers/partners, to fulfill any contracts we enter into with you and where required by law or to enforce our legal rights.


Alatpres Solutions may provide the ability to connect to other websites or services. These websites or services may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. If any linked website is not owned or controlled by us, we are not responsible for its content, any use or the privacy practices of the operator of the website or service.


‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural personā€™s sex life or sexual orientation. We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.


A.           If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us through

B.  The information we receive from you will be stored for as long as necessary for exercise or defense of legal claims, or for legitimate business purposes, or as permitted by law even upon uninstallation or withdrawal from ā€˜Alatpres solutionsā€™ and services.

Your rights in relation to your information includes,

ā€¢            Right to access your information

ā€¢            Right to have your information corrected and/or completed

ā€¢            Right to have your information deleted


Alatpres Solutions and Services are not intended for use by minors


This  Private Policy is effective from the time users downloads or accessing any of ā€˜Alatpres solutionsā€™ services  in any electronic device or accesses any of our services. We may change this Privacy Policy from time to time to reflect new services, changes in our Privacy practices or relevant laws. The continued use of our services  after any amendments herein will constitute the Customerā€™s acknowledgement and acceptance of the said amendments and consent to be bound by the Privacy Policy as amended.


This Privacy Policy shall be governed by the Laws of Kenya.


If you have any questions or complaints about this Privacy Policy, please contact us electronically via